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Empathy | Insight | Action | Change
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The art of not having to be right
Many leaders have made a career out of not being right. Be that Christopher Columbus (who thought he was leaving for India for in 1492) or a myriad of current world leaders as they fumble to confront today’s complex issues. Many of the executives I work with are full...
12 Job Hunting Tips
I’ve have had more job searches and been to more interviews than I am prepared to admit. I have had lots of advice and received plenty of scars on the way through, so here come my 12 top job hunting tips if you need them at any point. If you have any feedback, please...
My personal experience of working with a coach
My first experience of being coached came shortly after being promoted to running an in-house legal team for the first time. Yes, I had plenty of experience working in legal departments, however now, as General Counsel, I was solely in charge of the department and on...
The power of praise
Pretty much everyone I talk too is eager to tell me how challenging and uncertain the workplace will be this autumn. Many businesses will be looking at getting back into their physical offices, sales teams will be working hard generates hard found revenue, and HR...
The Empathy Manifesto
The Empathy Manifesto is a three-part series by business coaches Oliver Hansard and Joss Mathieson. They believe that effective leadership, organisational agility and high-performance in uncertain times all rely on excellent behavioural skills, and above all...
Don’t under estimate the value of your reputation
Like most of the business community, I’ve been involved in a number of crisis management meetings over the past few days as the UK comes to terms with the human and economic impact of the coronavirus pandemic. Some businesses are getting it wrong. Sports Direct seems...
Flexible working – a risk worth taking?
Some businesses work on the assumption that it’s only the big players who can afford to take the risk to even try a flexible working scheme. There was considerable press coverage recently of Microsoft Japan’s flexible working trial involving 2,300 employees taking the...
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