Be as Formal as You Need to Be!

Business development doesn’t have to mean putting on a mask. Too often, people equate professionalism with stiffness, or think being “business-like” means being overly formal. But the truth is, the more comfortable you are in how you show up, the more effective — and...

The best ever business development, part 2

If Part One of my business development double-header was about filling your funnel of contacts, Part Two is about moving people through it to generate strong connections and new instructions. Business development meetings, whether with clients, contacts, or...

The best ever business development, part 1

The autumn is always a reset moment; the summer holidays are over, clients return with urgency, and inboxes fill again. The temptation is to leap straight into delivery, but the smartest senior leaders pause, reflect, and deliberately refocus their business...

Effective Feedback: A Practical Leadership Tool

Many leaders and organisations avoid honest feedback, fearing discomfort or criticism. However, embracing consistent, constructive feedback is essential for driving meaningful results in teams, client relationships, and business performance. Feedback shouldn’t be seen...

Sharpening your influencing skills

Influencing skills are crucial for effectively navigating conflicts and encouraging collaboration. One proven method for understanding and enhancing your approach to conflict is the Thomas-Kilmann Conflict Mode Instrument. By exploring its five distinct...

How to make better decisions

Decision-making is a vital part of personal and professional life, yet emotions often dominate the process. While intuition can play a role, overreliance on gut feelings can lead to hasty or misaligned choices. By adopting a more structured, analytical approach, you...