Be adult; work with adults Wouldn’t it be great if every organisation was blessed with adults being adult all the time? However, the truth is we all behave differently in different contexts and at different times in the workplace, and sometimes the wrong behaviours...
Should I step in or hold back? One of the toughest things to do as a leader is to know when to intervene. Yes, we all like things done our way, but when should we step in and when should we hold back? All too often we act instinctively and intervene when it feels...
Active listening drives better business results One of the most underrated activities in the workplace has to be listening. We are all so busy doing and wanting to be heard that in the art of listening has almost faded into disuse. Asking that all important question,...